At Enfoque Global Colombia S.A.S. (hereinafter, 'Enfoque Global', 'we' or 'the company'), we are committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, store and protect your personal information.
1. Information We Collect
We collect the following information when you use our services: • Personal identification information: full name, email address, phone number. • Financial information: only what is necessary to assess your eligibility for assistance programs. • Browsing information: IP address, browser type, pages visited, time spent. • Voluntarily provided information: inquiries, requests and communications you send us.
2. Use of Information
We use your information to: • Provide our financial advisory services. • Assess your eligibility for government support programs. • Communicate with you about our services. • Improve our website and services. • Comply with legal and regulatory obligations. • Send relevant information about assistance programs (with your consent).
3. Data Protection
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. This includes: • Encryption of sensitive data. • Restricted access to personal information. • Regular training of our staff in data protection. • Continuous monitoring of our security systems.
4. Sharing Information
We do not sell, rent or share your personal information with third parties, except: • When necessary to provide our services. • With your explicit consent. • To comply with legal requirements. • With government entities to process requested benefits.
5. Your Rights
In accordance with Colombian Law 1581 of 2012 and Decree 1377 of 2013, you have the right to: • Know, update and rectify your personal data. • Request proof of authorization granted. • Be informed about the use of your data. • Revoke authorization and request deletion of your data. • Access your personal data free of charge.
6. Contact
To exercise your rights or make inquiries about this policy, contact us: • Email: privacy@enfoqueglobalco.com • Phone: +57 (1) 234-5678 • Address: Carrera 7 # 71-21, Tower B, Office 1205, Bogotá D.C., Colombia